The structured and unstructured processes and content can be managed in dynamic, highly collaborative, and flexible ways with the IBM Case Manager.IBM Case Manager supports the agile methodology by providing an environment on which you can design, develop, validate, and test case solutions interactively. IBM Case Manager also provides a rich set of tools for administration, template management, and importing, exporting, and transferring case solutions to and among various environments.
The below picture shows the three components of Case manager,
- Core Components contains the following,
- Case Manager Builder
- Case Manager Client
- Case Manager API
- Case Manager administration client
- Content Platform Engine
- Content Navigator
- FileNet WorkplaceXT
- Optional components contains the following,
- IBM Case Analyzer
- IBM Case Monitor and Cognos Real-time Monitor
- IBM FileNet eForms
- IBM Sametime
- IBM Content Analytics with Enterprise Search
- Extensions components contains the following,
- IBM Business Process Manager (IBM BPM)
- IBM Content Manager
- IBM Operational Decision Manager (IBM ODM)
- IBM Forms
These extensions are not bundled with the IBM Case Manager product.
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